Terms and Conditions
Last updated: 12.06.2026
1. Service Description
Zawajon is an online platform designed to help Muslim individuals find marriage partners based on Islamic values. Our service includes:
- Profile creation and management
- Compatibility-based match suggestions
- Secure messaging between matched users
- Premium membership features
Important: Zawajon is a facilitating platform only. We do not guarantee that users will find a marriage partner. All interactions and decisions regarding marriage are solely between users.
2. Age Requirement and Verification
Minimum Age: You must be at least 18 years old to use this service.
Age Verification: All users must complete age verification by uploading a government-issued ID. Failure to verify age will result in restricted access to platform features.
False Information: Providing false age information is a breach of these Terms and may result in immediate account termination.
3. Account Registration and Security
3.1 Registration
To use our Service, you must:
- Provide accurate, current, and complete information
- Verify your email address
- Complete age verification
- Create a profile with truthful information
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your password
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
3.3 Prohibited Activities
You agree NOT to:
- Create fake profiles or impersonate others
- Use the service for commercial purposes without our consent
- Harass, abuse, or harm other users
- Share contact information before matching (to prevent spam)
- Attempt to circumvent our security measures
- Scrape or collect user data
- Use automated systems (bots) to access the service
4. Payment and Billing
All prices are in Euros (EUR) and include applicable VAT. Payments are processed securely through Stripe or PayPal. By subscribing, you authorize us to charge your payment method monthly until you cancel.
5. Auto-Renewal
Memberships automatically renew each month unless cancelled before the renewal date. You can cancel anytime from your account settings. Cancellation takes effect at the end of the current billing period.
6. Refund Process
To request a refund:
- Submit a refund request through your Membership page
- Our team will review your account activity within 7 business days
- If approved, you will receive 80% of fees paid back
- Refund will be processed to your original payment method
7. Right of Withdrawal
As a consumer, you have the right under EU consumer protection law to withdraw from your contract within 14 days without giving any reason. For detailed information, see our Right of Withdrawal page.
8. Limitation of Liability
Zawajon is not liable for:
- Actions or omissions of other users
- The accuracy of user information
- Results or outcomes of interactions between users
- Interruptions or errors in the service
9. Account Suspension and Termination
We reserve the right to suspend or terminate accounts that violate these Terms, including but not limited to:
- False or misleading information
- Harassment or abusive behavior
- Violation of our community guidelines
- Fraudulent activities
10. Changes to Terms
We may update these Terms from time to time. Material changes will be notified to you via email. Your continued use after such changes constitutes acceptance of the new Terms.
11. Governing Law and Jurisdiction
These Terms are governed by German law. Place of jurisdiction for all disputes is [City], Germany.
Document Version: 1.0
Effective Date: 12.06.2026